Tombola

  • Wylam Wharf, Sunderland, Tyne & Wear SR1 2JR, gb
Tombola is a family owned company based in Sunderland which operates the UK's, Spain's and Italy's biggest on-line bingo websites, (with offices in Madrid, Milan and Gibraltar).

Our approach is different to many of our competitors in that we produce all of our software ourselves; in fact just about every aspect of tombola is managed in-house. We have created all of our own games and take pride in our technical innovation and the strength of the development and design teams who use cutting edge technologies to drive the business forward.

We are currently seeking Test Analysts to join our new testing function here at tombola.
£20,000 - £30,000 yearly
Tombola Sunderland
Mar 25, 2020
Full time
Join our team as a Senior JavaScript Engineer and take an active role in shaping our engineering culture and the future of our platform. You will be a part of a highly skilled front-end team who are playing a key role in scaling the business, creating both exciting architectures and innovative game solutions.  About You Excellent knowledge of JavaScript, HTML & CSS. Deep knowledge of the JavaScript language and its ecosystem. Experience with bundlers and task runners such as Webpack and Gulp. Knowledge and experience with Canvas and WebGL a bonus. Knowledge and understanding of design patterns & best practices across both JavaScript and CSS. Experience or an interest in learning technologies such as; VueJS RXJS TypeScript AngularJS Experience with both unit and integration testing using tools such as Jest. Interest in new web technologies. You combine thoughtfulness with pragmatism and a passion to get things done. Proactive problem solver. You strive to better both our processes and best practices. What We Can Offer You Quarterly Bonus  – After passing probation, Employees can earn up to 10% of their salary (earned in that quarter) Free Food and Snacks  – With an on-site café and awesome kitchen staff, no one goes hungry at here. Flexible Working  – We all need a little flexibility every now and again. With our core hours, you can come in late or leave early and achieve the work-life balance you always wanted.
£35,000 - £40,000 yearly
Tombola London, UK
Mar 20, 2020
Full time
We're on the hunt for a world class CRM Manager.  If you have a passion for marketing, a love of data and an eye for spotting and developing opportunities to enhance customer engagement then we could have the job for you. The CRM Manager will be responsible for all our CRM activity for the UK whilst providing support, advice and guidance to the international teams. This role focuses on enhancing the customer journey, using customer behaviour analysis to develop onboarding, retention/loyalty and re-engagement marketing across all channels including email, SMS, push notifications and direct mail. We are different to many of our competitors.   Our product offering is unique, we develop all of our own games and developing high quality content that will  acquire ,  retain  and  re-engage  customers is key to our success. Our business targets are all based on number of players rather than player spend and responsible gambling is the foundation of what we do. This role is pivotal in demonstrating the value of putting the customer at the heart of the organisation as the business continues its rapid expansion in the UK and Internationally. Who You'll Be Who we're looking for;  The CRM Manager is a challenging, rewarding and exciting role. We're looking for an experienced individual who has a track record of delivering innovative and commercially driven CRM programmes. You'll be a strong communicator and team player who is motivated, understanding and supportive. You'll naturally be accurate, systematic, methodical and highly analytical as well as having the ability to manage projects, organise and prioritise your work load. Your accountabilities are; CRM strategy and delivery Day-to-day CRM activity Analysis and optimisation of all CRM campaigns Marketing and customer data analysis and providing strategic recommendations. Why be a CRM Manager at Tombola? Working in an award-wining innovative marketing team. You have a direct impact on our biggest objective – growing daily player numbers.     You play a major role in the continuous shaping and development of our customer communications.  
£40,000 - £50,000 yearly
Tombola Sunderland, UK
Mar 17, 2020
Full time
What will you do? Successful candidates will be joining a high calibre team of infrastructure engineers working in the Core team who provide support to a number of online applications as well as manage a cloud based infrastructure. We love tech such as  Amazon Web Services, Team City, Octopus Deploy, Packer, SQL Server, Active Directory, PowerShell, Linux (CentOS/Redhat) and Windows Server . You'll share this passion and use it to: Work in a growing, autonomous team. Keep abreast of industry developments in the technical arena and make recommendations as to how we can improve. Automate cloud services and create a best-in-class architecture. Manage and support tombola’s infrastructure and applications. Champion tombola standards and ensure all internal policies and procedures are strictly adhered to. Actively mentor colleagues. About you Employees at tombola are passionate about their chosen career paths and if successful, you'll be working with people that love what they do – therefore, you should too. We look for the following from our people: Good communication. It sounds clichéd but things like being able to express your ideas clearly, talking to non-technical colleagues and effective feedback during code reviews are incredibly important. A desire to learn. The infrastructure and applications team do things other companies don't, so there is a lot to learn. But that's a good thing as we don't want to stand still. We want people who want to improve themselves. Suggest improvements. We're constantly looking to improve the way we do things. From managing our workloads, to the way we deliver our infrastructure. We have an open attitude to new ideas. If you don’t like the way something is done all we ask is that you suggest a better way of doing it. Think of new and unique ways to improve our customers experience. Ultimately that is what tombola is about - giving value to customers.
£30,000 - £45,000 yearly
Tombola Sunderland
Mar 17, 2020
Full time
Tombola  is a family owned company based in Sunderland which operates the UK's, Spain's and Italy's biggest on-line bingo websites, (with offices in Madrid, Milan and Gibraltar). Our approach is different to many of our competitors in that we produce all of our software ourselves; in fact just about every aspect of tombola is managed in-house. We have created all of our own games and take pride in our technical innovation and the strength of the development and design teams who use cutting edge technologies to drive the business forward. The future of tombola couldn't be brighter as we look to build on our existing market-leading presence. What will you do? tombola  are looking for an individual who is bright, innovative and passionate about technology and game development and is a leader who will support the Bingo client team in the consistent delivery of game content to our market. Qualified individuals are expected to be organised, with an ability to communicate articulately to range of different stakeholders and have a proven track record in AAA game design. While years of development experience is a definite plus, building a motivated team who deliver exceptional products is at the heart of tombola. This is a rare opportunity to join a successful company that is growing at a rapid rate with exciting challenges to meet in the future. In addition to this,  Work with the Product Management team to prioritise the delivery of value to our player needs Assess the workload vs. production capacity and ensure client team priorities are aligned to business objectives Lead, advocate and collaborate on the architecture for game development Actively participate in finding creative technical solutions where necessary Ensure sharing and re-use of games and / or other solutions to contribute to the acceleration of game content or solve challenges Lead and collaborate with the team on the delivery process to ensure game content is delivered at speed and quality from your team Participate in recruitment planning to ensure there is the necessary talent and resource to contribute to the growth and needs of tombola The direct line management of the non-technical resource, including animators and test analysts ensuring they feel valued and have goals to work towards Hold performance development reviews to support personal development and professional growth within your team Create a work environment that is motivating for team members and which fosters innovation and solutions for business challenges as we continue to grow Skills Prior experience in leading a delivery team Previous roles in game development Significant experience in architecting software solutions Experience working with agile principles and practices Experience of designing efficient software solutions Strong team player, with good flexibility JavaScript ES6 Typescript Webpack Pixi / Phaser LESS/SCSS NPM Cordova Vue Desirable Graduate in business or technology Experience working in a consumer-focused or technical business Understanding of the online gaming industry Experience of working or leading in different delivery methodologies About You Do you need to be familiar with all of the tech listed above? Absolutely not. The only things we require are strong programming fundamentals and a desire to learn. All employees at tombola are passionate about their chosen career paths and if successful, you'll be working with people that love what they do – therefore, you should too.  We look for the following from our people: Good communication. It sounds clichéd but things like being able to express your ideas clearly, talking to non-technical colleagues and effective feedback during code reviews are incredibly important. A desire to learn. The platform team do a lot of things other companies don't, so there is a lot to learn. But that's a good thing as we don't what to stand still. We want people who want to improve themselves. Suggest improvements. We're constantly looking to improve the way we do things. From managing our workloads to the way we deliver our code. We have an open attitude to new ideas. If you don't like the way something is done all we ask is that you suggest a better way of doing it . Thin k of new and unique ways to improve our customers experience. Ultimately that is what tombola is about, giving value to customers.
£30,000 - £35,000 yearly
Tombola London, UK
Mar 17, 2020
Full time
You have experience working within a fast paced environment, ideally delivering online products (already been said above). You will be passionate about data-driven decision making and working with a range of teams and stakeholders to create 'win win' solutions that enhance our players' experience with us. Confident working individually or as part of a team you'll be accustomed to using your abilities to help influence and drive forward project outcomes. You will be very organised and have an inclusive, collaborative approach. You might have experience working with delivery teams in a software company or maybe you have delivered online games in a previous role.   Who You'll Be Working with the software delivery and senior management teams you will be instrumental in delivering projects that add value to our players for example; new game development, payment refinements and website updates. You will strategise our existing products making recommendations for improvements and leading them to successful completion. You will play an instrumental role in the creation of new products and their release. You will be agile in thinking, always looking to improve the next task, for you your colleagues and our players.  
£30,000 - £35,000 yearly
Tombola London, UK
Mar 17, 2020
Full time
You have experience working with digital products in a fast paced fun environment, where the customer comes first. You will be passionate about data driven decision making and working with a range of teams and stakeholders to create 'win win' solutions that enhance our players' experience with us. Confident working individually or as part of a team you'll be confident around people using your abilities to help influence project outcomes. You embrace online gaming across all platforms, and have a passion for creating new games and content. You will be very organised and have a collaborative approach. You might have experience working with delivery teams in a software company, maybe you have delivered online games. Who You'll Be Working with the software delivery teams you will be instrumental in delivering projects that add value to our players for example; game development, payments and website updates. You will strategise our existing products making recommendations for improvements and leading them to successful completion. You will play an instrumental role in the creation of new products and their release. You will be agile in thinking, always looking to improve the next task, for you your colleagues and our customers.  
£20,000 - £23,000 yearly
Tombola London, UK
Mar 17, 2020
Full time
This important role plays a vital part within tombola's marketing department to support the business's aspirations to consolidate and further grow its position as market leader in the UK. As a dedicated Animator for the marketing team, you will be working closely with the advertising, digital and social teams to ensure campaigns are aligned with the wider business communications plans and brand tone of voice. You will champion the visual content driving acquisition as well as work to increase engagement on site and on our social channels to continue to drive tombola as a leading bingo destination.       This role offers an opportunity to develop both strategic and tactical skills within advertising and our social channels. You will be responsible for the creation of professional video content for various channels including but not exclusive to Video on Demand, display banners and content for social media. You will also work with other animators in the company to share ideas, experience, and input into best practices. Experience creating 2D/3D animation and motion. Problem solving skills to achieve animations within Mobile and Web environments. Competence in Adobe creative suite (Animate, After Effects, Media Encoder, Illustrator) Knowledge of various media codecs and output resolutions Strong understanding of the principles of animation The ability to take on all aspects of the production of high-quality motion graphics and animations from storyboard to final product (including composition, editing and sound) It would be an added bonus if you had the following: Experience of producing advertising content including creating animated web banners Experience editing sounds with Adobe Audition/Audacity Experience of working with digital marketing and branding. Working with a client could beneficial Experience of 3D modelling, UV Mapping/Texturing using software such as Maya or Cinema 4D, for motion graphics. About You Employees at tombola are passionate about their chosen career paths and if successful, you'll be working with people that love what they do – therefore, you should too. We look for the following from our people: Strong team working skills as well as being confident in working alone Be able to adapt to change, rapid iterations, and revisions Have a fantastic attention to detail Be a strong self-starter and be proactive Have good time management skills and be able to multi-task Be able to work well under pressure and meet deadlines.
£30,000 - £35,000 yearly
Tombola London, UK
Mar 12, 2020
Full time
Successful candidates will be joining an existing team of home-based Customer Service Agents who support players on the Spanish version of the tombola website ( https://www.tombola.es/ ). To be a success in this role you will have: Spanish as your first language. (Native) The ability to work effectively in a team. The flexibility and dependability required for shift work. Great people skills (patience and diplomacy are required on occasion!). IT skills covering computers and mobile devices and the ability to problem solve customer issues remotely. Access to a computer and a reliable broadband connection.   Who You'll Be Provide exceptional customer service. Develop an expert-level knowledge of the tombola.es site and games.  Be part of our Daily Task Rota (which includes activities such as: verifications, sin/ban processing, winners, complaints and failed transactions. These are managed via live chat, email and phone conversations.  Communicate important or unresolved issues to the rest of the team.  Additional Role Detail: Vacancy 1  – 32 hours [Tu: 7:30 – 15:30; W: 11:30 – 15:30; F: 7:30 – 11:30 & 15:30 – 23:30; Sa: 19:30 – 23:30; UK times] Vacancy 2  – 24 hours [W: 19:30 – 23:30; F: 15:30 – 23:30; Sa: 15:30 – 23:30; Su: 19:30 – 23:30; UK times] You will need to live with commuting distance of our Sunderland HQ as visits to our offices for training will be required.